Cashback is a promotion that gives players back a share of what they have lost. The casino tracks losses — usually net losses, meaning stakes minus wins — over a fixed period such as a day, a week or a month, and then credits a percentage to the player’s account.
The details sit in the offer’s terms. Rates differ between casinos and can depend on the player’s VIP level or on the game category played. Some casinos pay cashback as withdrawable cash, others as bonus funds with wagering requirements, and payment can be automatic or on request.
For operators, cashback is a retention tool that softens losing streaks without promising a win, and it fits naturally into loyalty tiers alongside comp points. Clear rules on eligible games, minimum losses and caps help prevent abuse. Read how a casino bonus and loyalty system structures rewards like these.